Help attendee  

Cancellation, refunds

Can I change the quantity or type of my tickets?
If you have purchased a ticket, but wish to make a change to your order (e.g. change the ticket category, change the number of purchased tickets), please co...
Can I cancel my tickets?
Tickets that have been purchased can only be canceled by the event organizer. Whether a purchased ticket can be cancelled will depend on the cancellation po...
When can I get a refund for a cancelled paid ticket?
The processing of your refund will start after the organizer has cancelled your ticket order, or has cancelled the event.  The refund will be handled by th...
How can I get a refund if the card I used to order a paid ticket is cancelled or expired?
If you still have the same card issuer and bank, then funds should be credited to that account. If you have closed the bank account, or still don't ...