Pricing & Features
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Ordering tickets & payment
Which payment methods are available?
How can I find the security code (CVV) on my credit card?
Is ticket purchase secure?
Will I receive a confirmation email after I have ordered my tickets?
What is the event reminder email?
Can I buy tickets at the door?
Can I pay with cash?
Can I get a receipt?
I forgot my promo code
How can I access my tickets in the iPhone Peatix app?
How can I access my tickets in the Android Peatix app?
How can I access my web ticket?
How can I bring tickets for multiple attendees to the event?
Why are my tickets or selection application not shown in my account?
What should I do when I cannot log in to view my tickets?
How to redeem my ticket at the event?
Can I cancel my ticket?
Can I change my ticket?
How can I cancel my group subscription?
When will I receive my refund?
The credit/debit card I used to make the purchase has been cancelled, how will I receive my refund?
The event was cancelled, how will I get a refund?
What happens if an event is cancelled?
Where is the venue (meeting place) of the event?
How can I contact the event organizer?
Will more tickets be released?
What is the password of the event page?
What time will the doors open?
Can I bring my kids to the event?
Is there an age limit to the event?
Is there a waiting list?
What is the seating arrangement of the event?
What is the link/URL to attend an online event?
Is the replay of an event available?
How can I access / respond to the messages sent from the event organizer?
What should I do when I cannot receive emails from Peatix?
How to apply for selection events
For selected applicants: How to order your tickets
How can I check my selection application?
How can I check my selection result?
What are the recommended specifications for viewing Peatix Live events?
Can I watch a Peatix Live event stream from multiple devices simultaneously?
Can I watch a Peatix Live event livestream after it has started?
What should I do if I can't view a Peatix Live event stream (i.e., the stream won't start playing)?
Is the "Contributions" feature available on Peatix Live?
I am having audio/video issues while viewing a Peatix Live event. What should I do?
Can I watch the replay of a Peatix Live event?