Help attendee  

Event related

How can I check the opening time of the event?
As event organizers are in charge of their own events, Peatix is unable to answer questions about the start time of the event. Please contact the event orga...
How can I check seating and entrance to the event?
As event organizers are in charge of their own events, Peatix is unable to answer questions about the event. Please contact the event organizer directly if ...
Is there an age limit to the event?
As event organizers are in charge of their own events, Peatix is unable to answer questions about the event. Please contact the event organizer directly for...
Can I bring my kids to the event?
As event organizers are in charge of their own events, Peatix is unable to answer questions about the event.. Please contact the event organizer directly if...
What happens if events are cancelled?
If the event is cancelled, and the event organizer cancels the event using our cancellation method, the full price of your tickets will be refunded.  * We ...
How can I check the URL for watching the online event?
If you ordered tickets for an online event, you can check the Watch Stream page to attend the online event. Some organizers would send out the streaming URL...
Can I watch archived streaming?
Please contact the event organizer to ask whether or not the replay of an online event will be available. For Peatix Live events, please see this help p...
What if I can't see the event viewing page?
If tickets do not appear and the event viewing page cannot be checked If tickets appear but the event viewing page cannot be checked If tickets do no...