After your order has successfully completed, an order confirmation email will be sent to your registered email address.
* If you use convenience store/ATM payment to purchase a ticket, the order confirmation email will be sent approximately five minutes after the purchase.
* If you use a credit card to purchase a ticket, there can be a delay of approximately 1 hour for the payment to be completed. Once the payment is completed, you will receive a confirmation email.
In case you do not receive the order confirmation email, please check What should I do when I cannot receive emails from Peatix?
If you made a mistake with your registered email address, please update your email address by referring to this help page: How to change your email address.
The ticket can also be accessed from the Peatix website and app. Please see How to access your Peatix tickets for details.