Help attendee  

Ordering tickets & payment

Which payment methods are available?
The payment methods that can be used for the purchase of a ticket are different for each country.  Please check the payment methods and ticket currency ...
How can I find the security code (CVV) on my credit card?
Customers using VISA, MasterCard, JCB The security code is a three-digit number on the back of the credit card. Customers using American Expre...
Is ticket purchase secure?
For all credit card ticket purchases, Peatix has taken extra care to ensure your financial information is secure and protected. We use the SSL (Secure Socket...
Will I receive a confirmation email after I have ordered my tickets?
After your order has successfully completed, an order confirmation email will be send to your registered email address. In some cases there can be a short d...
Can I buy tickets at the door?
As event organizers are in charge of their own events, Peatix is unable to answer questions about the possibility to buy tickets at the door. Please contact...
Can I pay with cash?
Tickets on Peatix can be purchased online. As event organizers are in charge of their own events, Peatix is unable to answer questions about the possibility...
Can I get a receipt?
You can access your receipt through the order confirmation email. Please see How to access your receipt for more information on getting your receipt.
I forgot my promo code
It is not possible to apply promo code to an order after the order has been completed.  If you forgot to apply promo code, you may contact the organizer...