Help attendee  

Cancellation, refunds

Can I cancel my ticket?
Tickets that have been purchased can only be canceled by the event organizer. Whether a purchased ticket can be cancelled will depend on the cancellation po...
Can I change my ticket?
If you have purchased a ticket, but wish to make a change to your order (e.g. change the ticket category, change the number of purchased tickets), please co...
How can I cancel my group subscription?
If you wish to cancel your subscription, please follow the following steps:  1) Please access your dashboard: http://peatix.com/dashboard   2) Go to...
When will I receive my refund?
The processing of your refund will start after the organizer has cancelled your ticket order, or has cancelled the event.  The refund will be handled by th...
The credit/debit card I used to make the purchase has been cancelled, how will I receive my refund?
If you still have the same card issuer and bank, then funds should be credited to that account. If you have closed the bank account, or still don't...
The event was cancelled, how will I get a refund?
After the event organizer has cancelled their event on Peatix, you will receive an automatic notification message from Peatix and we will process your refun...