Help attendee  

Event related

What is the event reminder email?
The event reminder email is an email that is sent to you approximately 24 hours before event starting time. For an event that spans multiple days, the even...
What should I do when I cannot receive emails from Peatix?
If you do not see emails from Peatix in your inbox, please follow the steps below. Look for emails in your inbox All emails from Peatix are sent fro...
How can I contact the event organizer?
As event organizers are in charge of all aspects of their own events, Peatix is unable to answer questions about the event or tickets for the event. You can...
How can I check and reply to the message from the event organizer?
When you received a message from the event organizer, you can access the message in your Peatix inbox and your registered email address.  * Please do no...
What should I do if the Watch Stream page does not list watching instructions?
If viewing instructions are not listed on the Watch Stream page, they may be provided below. Event page  Check from the ticket screen Check from t...
Can I register for a waiting list for sold out tickets?
As event organizers are in charge of their own events, Peatix is unable to answer questions about the availability of a waiting list. If the event page show...
Can I purchase tickets at the door?
As event organizers are in charge of their own events, Peatix is unable to answer questions about the possibility to buy tickets at the door. Please contact...
What happens if events are cancelled?
If the event is cancelled, and the event organizer cancels the event using our cancellation method, the full price of your tickets will be refunded.  * We ...
Can I watch archived streaming?
Please contact the event organizer to ask whether or not the replay of an online event will be available. For Peatix Live events, please see this help p...
How can I check the URL for watching the online event?
If you ordered tickets for an online event, you can check the Watch Stream page to attend the online event. Some organizers would send out the streaming URL...