Help attendee  

Ordering tickets & payment

For first time attendee: How a Peatix ticket works
Peatix offers an easy to use, paperless ticket service. After you have ordered your ticket, your ticket will be displayed in our app. On the day of the even...
How to order a ticket
Tickets can be purchased using a computer or smartphone. Please follow the steps from this help page to purchase your tickets. * The steps/page can be diff...
How to contact the event organizer with questions about the event
As event organizers are in charge of all aspects of their own events, Peatix is unable to answer questions about the event or tickets for the event. Please ...
Troubleshooting for ticket purchase
We recommend that you use the latest version of your browser when purchasing tickets. If you are experiencing problems purchasing your tickets, please check...
How to access your receipt
After you have purchased your ticket, you can access your receipt data from the order confirmation email.  Click the Receipt button in the order confirm...
(for users in Malaysia) PayPal FAQs
Q: My debit card was declined even though I tried using cards from different banks  A: As of January 1st 2016, local debit cards are disabled for online...