Help attendee  

Order ticket

How to use Peatix (for first time event attendees)
Peatix offers an easy to use, paperless ticket service. After you have ordered your ticket, your ticket will be displayed in our app. On the day of the even...
How to create a Peatix account
To order tickets, you need a Peatix account. There are no registration fees or additional charges. You can create an account from the registration scree...
How to order tickets
Tickets can be purchased using a computer or smartphone. Please follow the steps from this help page to purchase your tickets. * The steps/page can be diff...
*クレジットカード以外の決済方法について
JA only
Troubleshooting for ordering tickets
If you are unable to apply for tickets due to any of the following events, please refer to the respective solutions. *Recommended browsers for PCs and s...
How to access your receipt
After purchasing your ticket, you can access your receipt from : Tickets dashboard Order confirmation email Accessing receipt from the Tickets dashb...
How to contact the event organizer about the event via the event page
As event organizers are in charge of all aspects of their own events, Peatix is unable to answer questions about the event or tickets for the event. Please ...
About the watch list feature
When a user clicks the "Like" icon on the event page, they will automatically receive a notification email either 72 hour before the event, or whe...