Organizer Help
Pricing & Features
Find Events
Looking for your ticket?
Help attendee
Enter your search term here...
Search
Help attendee
Attendee - Guide
Order ticket
6
For first time attendee: How a Peatix ticket works
How to order a ticket
Troubleshooting for ticket purchase
How to access your receipt
How to contact the event organizer with questions about the event from the event page
About the watch list function
Manage your ticket
6
How to make a ticket cancellation request
How to access your Peatix tickets
Troubleshooting when accessing your tickets
How to transfer your ticket
Receiving a transferred ticket
How to contact the organizer with questions about the event from the ticket screen
Join event
4
How to join an online event
How to join a Peatix Live event (PC)
How to join a Peatix Live event (iOS / Android)
How to join a live chat on Peatix Live
Account Settings
13
How to access your account when you forgot your login details
Troubleshooting Sign in issues
How to sign out of your account
How to change your email address (PC/Smartphone browser)
How to change your email address (Peatix App)
How to access your account when you forgot your password
How to reset your password
Password reset troubleshooting
How to register/change/delete your card details
Public Profile: How to change your account nickname, avatar and privacy settings
How to follow/unfollow a group
How to unsubscribe from notification emails
How to delete (cancel) your account