Help attendee  

Ordering tickets & payment

What payment methods are available on Peatix?
The payment methods that can be used to purchase a ticket differ by country.  Please note that some payment options may not be available for some events. ...
What is a credit card security code (CVV)?
Customers using VISA, MasterCard, JCB, Discover or Diners Club The security code (CVV) is a three-digit number on the back of the credit card. ...
Is the ticket order process secure?
For all credit card ticket purchases, Peatix has taken extra care to ensure your financial information is secure and protected. We use the SSL (Secure Socket...
How to order tickets by PC (for payment at convenience stores/ATMs)
If you are ordering tickets on a computer, please make sure that your browser is latest version of Chrome or Safari. <Important notice> *A conven...
What should I do if I forget my discount code?
It is not possible to apply promo code to an order after the order has been completed.  If you forgot to apply promo code, you may contact the organizer...
Can I get a receipt?
You can access your receipt through the Ticket Purchase History tab or order confirmation email. Please see How to access your receipt for more information ...
Will I receive a confirmation email after ordering tickets?
After your order has successfully completed, an order confirmation email will be sent to your registered email address.  Physical event Online event ...