Help attendee  

Accessing tickets

How can I access my tickets in the iPhone Peatix app?
1. Download and install the Peatix app from the link below.  Download from the App Store (Free) 2. After opening the app, access the &quo...
How can I access my tickets in the Android Peatix app?
1. Download and install the Peatix app from the link below.  Download from Google Play (Free)  2. After opening the app, access the "Tickets...
How can I access my web ticket?
If you don't have a smartphone or cannot download the app, and want to bring a printout of a ticket to the event, please view your tickets online in th...
How can I bring tickets for multiple attendees to the event?
When you purchase multiple tickets for the same event, all tickets will be grouped under one group ticket with multiple ticket IDs and saved in your account...
Why are my tickets or selection application not shown in my account?
* If you use convenience store/ATM payment to purchase a ticket, the ticket will show up in your Peatix account approximately five minutes after the purchas...
What should I do when I cannot log in to view my tickets?
You will first need to find a way to log into your account. Please refer to this help page: Troubleshooting login issues.
How to redeem my ticket at the event?
After you purchased your ticket, your E-ticket will be issued to your account. Please check How to access your Peatix tickets for more information on how to...