1. Download and install the Peatix app from the link below.  Download from the App Store (Free) 2. After opening the app, access the "Tickets&qu...

1. Download and install the Peatix app from the link below.  Download from Google Play (Free)  2. After opening the app, access the "Tickets&qu...

If you don't have a smartphone or cannot download the app, and want to bring a printout of a ticket to the event, please view your tickets online in the...

If "Unpaid ticket(s)" appears on your ticket even after payment has been made, it is possible that you have ordered duplicate tickets for the same...

If "Payment Checking (Browser)" or "Waiting for Payment (Peatix App)" appears on your ticket even after payment has been made, it is pos...

* If you use convenience store/ATM payment to purchase a ticket, the ticket will show up in your Peatix account approximately five minutes after the purchas...

If multiple tickets are applied for the same event page, the tickets will be combined into one and linked to the applicant's account. When the organ...

After you purchased your ticket, your E-ticket will be issued to your account. Please check How to access your Peatix tickets for more information on how to...

Once a ticket has been ordered, the applicant name / attendee name (in full-width Katakana) cannot be changed. If you accidentally registered with the wron...

Starting July 26, 2024, if you set your country of residence to the United States in your account settings, you will see the US-specific Peatix page. No...