Help attendee  

Account Settings

How to access your account when you forgot your login details
Please follow the steps below and try accessing your Peatix account. Identify your registered email address, or Facebook, Twitter, Google or Apple accou...
Troubleshooting login issues
You may run into some issues when you try to log into Peatix via an email address or third-party account (Facebook, Twitter, Google or Apple) for the reason...
How to sign out of your account
How to sign out of your account depends on your device and app. Browser  PC Smartphone Peatix app(iOS / Android) Browser PC Click on "...
How to change your email address
If you wish to change your registered email address, please follow these steps:  1. Log into your Peatix account and access "Account Settings"...
How to access your account when you forgot your password
If you forget your password when signing in with your email address, you can log in by getting a sign in code. How to get a sign in code 1. On th...
How to reset your password
If you have forgotten your password or you want to register your password for the first time If you would like to change your password If you have...
Password reset troubleshooting
If you are having trouble resetting your password, it may be due to one of the reasons below. The message "Please enter a valid email address."...
How to delete your saved card details
If you checked the "Save card for future purchases" option (only available for purchases in MYR and JPY) when purchasing your ticket, you will be ...
Public Profile: How to change your account nickname, avatar and privacy settings
Each Peatix user has a "Public Profile" page that shows their avatar, a brief description about themselves and other pieces of information. It can...
How to follow/unfollow a group
Once you become a follower of a group, ・Your Account Nickname of the follower will be displayed in the follower list on the group page. ・You can receive a...