Help attendee  

Account Settings

How to reset your password
If you have forgotten your password If you would like to change your password If you have forgotten your password 1. Access the following URL:  ...
How to change your email address
If you wish to change your registered email address, please follow these steps:  1. Log into your account, and access your Account Settings through the ...
How to delete your saved card details
If you checked the 'Save card for future purchases' option (only available for purchases in MYR and JPY) when purchasing your ticket, you will abl...
Public profile: how to change your privacy settings
Groups you host and join are listed on your Peatix profile page. This also means you can discover new groups that your friends and fellow group members are ...
How to unsubscribe from notification emails
Here are the different types of emails you can receive from Peatix: Event recommendations Coupons and offers  Updates from group(s) you are following...
How to follow/unfollow a group
As a follower of a group, you will receive notifications about the group's new events as well as messages from the group organizers. Your account nickn...
How to delete (cancel) your account
After deleting your account, it is not possible to access the tickets that you have purchased! If you wish to delete your account, please do so only after ...
Troubleshooting login issues
If you see error message "Either your username or password is incorrect. Please try again.", it means the username or password you have entered do...