Help attendee  

Account Settings

How to reset your password
If you have forgotten your password If you would like to change your password If you have forgotten your password 1. Access the following URL:  ...
How to change your email address
If you wish to change your registered email address, please follow these steps:  1. Log into your Peatix account and access "Account Settings"...
How to delete your saved card details
If you checked the "Save card for future purchases" option (only available for purchases in MYR and JPY) when purchasing your ticket, you will be ...
Public Profile: How to change your account nickname, avatar and privacy settings
Each Peatix user has a "Public Profile" page that shows their avatar, a brief description about themselves and other pieces of information. It can...
How to unsubscribe from notification emails
Here are the different types of emails you can receive from Peatix: Event recommendations Coupons and offers  Updates from group(s) you are following...
How to follow/unfollow a group
As a follower of a group, you will receive notifications about the group's new events as well as messages from the group organizers. Your account nickn...
How to access your account when you forgot your login details
Please follow the steps below and try accessing your Peatix account. Identify your registered email address, or Facebook, Twitter, Google or Apple accou...
Troubleshooting login issues
You may run into some issues when you try to log into Peatix via an email address or third-party account (Facebook, Twitter, Google or Apple) for the reason...
How to delete (cancel) your account
Please note: * After deleting your account, you will not be able to access the tickets that you have ordered. If you have a ticket to an upcoming event, pl...
Password reset troubleshooting
If you are having trouble resetting your password, it may be due to one of the reasons below. The message "Please enter a valid email address."...