You may transfer the ticket you have applied for to someone you know, provided that the event organizer permits the transfer.


Ticket transfer refers to the process of transferring ticket ownership without compensation.

There is no function of payment from the person to whom the ticket is transferred (the recipient) to the person to whom the ticket is transferred (the transferee), and no fees are charged, so there are no costs in the transfer.

In addition, if the transferred ticket is cancelled, the money will be refunded to the person who transferred the ticket, the purchaser of the ticket.



<Important notice>

*The transfer of tickets will be completed when the person you know receives the tickets. Please make sure to tell them to pick up the tickets before the event starts. For details on how to receive the tickets, please refer to "Receiving a transferred ticket".


*If you purchase multiple tickets for the same event, they will be combined into one ticket. If you and your companion will be attending the event separately, please transfer the tickets in advance.


*If you do not follow the proper transfer procedures, such as handing over a screenshot of the ticket screen, we cannot guarantee your participation in the event.





How to transfer a ticket (computer/smartphone browser)


1. Log in to Peatix with the same account that you used when purchasing your ticket. Click "Details/Transfer". 



2. Click the "Transfer" button. If you purchased multiple tickets, you can transfer tickets 1 by 1, starting from the highest ticket number.


 

3. A transfer-URL is generated for the ticket. Please send this URL to your friend using email, Facebook, or Twitter, and tell your friend to click the URL to claim the ticket. Please refer your friend to the help page on how to receive a transferred ticket. 


Each transfer-URL will transfer 1 ticket. If you want to transfer more tickets, please generate a separate URL for each ticket transfer, and send each unique transfer-URL to a friend. 


How to transfer a ticket (iPhone/Android app)


1. Access your ticket on the app, and click "Transfer".

2. Find the ticket you would like to transfer and click "Transfer". A message will pop up informing you that one ticket will be transferred. Click "OK".

3. A transfer-URL is generated for the ticket. Please send this URL to your friend via email or message, and tell your friend to click the URL to claim the ticket. Please refer your friend to the help page on how to receive a transferred ticket.


How to cancel a transfer (computer/smartphone browser)


Only if your friend has not yet claimed the ticket, you can cancel the transfer. 


1. Log in to Peatix with the same account that you used when purchasing your ticket. Click "Details/Transfer".



2. If your friend has not yet claimed the ticket, the ticket will have an "INVITED" status. Click "Cancel" to cancel the transfer. 



How to cancel a transfer (iPhone/Android app)


1. Access your ticket on the app, and click "Transfer".

2. Find the ticket you would like to cancel a transfer and click "Cancel". A message will pop up informing you that the transfer will be cancelled. Click "OK".


Resale 


It is not allowed to resale a ticket you have purchased, or to transfer the ticket to third parties in order to resale the ticket.

 If the resale of a ticket is found, the ticket will become invalid. You will not be able to enter the event with a resold ticket, and no refund will be given. Furthermore, we will cancel your account. We are not responsible for tickets that are purchased from another site than our own.