Help attendee  

Manage your ticket

How to make a ticket cancellation request
Tickets that have been purchased can only be cancelled by the event organizer. Whether a purchased ticket can be cancelled will depend on the cancellation p...
How to access your Peatix tickets
Tickets applied for through Peatix will appear on the app or browser. Paper tickets will not be issued. *Please note that when checking tickets, you mus...
Troubleshooting when accessing your tickets
When accessing your tickets, you will need to sign in with the account you used when you ordered your ticket.  If you are signed in but your ticket is n...
How to transfer your ticket
You may transfer the ticket you have applied for to someone you know, provided that the event organizer permits the transfer. Ticket transfer refers to ...
Receiving a transferred ticket
When you receive the transferred ticket, please follow the procedure below to receive the ticket. <Important notice> *The ticket transfer is comp...
How to contact the organizer with questions about the event from the ticket screen
As event organizers are in charge of all aspects of their own events, Peatix is unable to answer questions about the event. Please contact the event organiz...