Pricing & Features
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Ordering tickets & payment
Which payment methods are available?
How can I find the security code (CVV) on my credit card?
Is ticket purchase secure?
Will I receive a confirmation email after I have ordered my tickets?
What is the event reminder email?
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How can I access my tickets in the iPhone Peatix app?
How can I access my tickets in the Android Peatix app?
How can I access my web ticket?
How can I bring tickets for multiple attendees to the event?
Why are my tickets or selection application not shown in my account?
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Can I cancel my ticket?
Can I change my ticket?
How can I cancel my group subscription?
When will I receive my refund?
The credit/debit card I used to make the purchase has been cancelled, how will I receive my refund?
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What happens if an event is cancelled?
Where is the venue (meeting place) of the event?
How can I contact the event organizer?
Will more tickets be released?
What is the password of the event page?
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How to apply for selection events
For selected applicants: How to order your tickets
How can I check my selection application?
How can I check my selection result?
What are the recommended specifications for viewing Peatix Live events?
Can I watch a Peatix Live event stream from multiple devices simultaneously?
Can I watch a Peatix Live event livestream after it has started?
What should I do if I can't view a Peatix Live event stream (i.e., the stream won't start playing)?
Is the "Contributions" feature available on Peatix Live?
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Attendee - Guide
For first time attendee: How a Peatix ticket works
How to order a ticket
How to contact the event organizer with questions about the event
Troubleshooting for ticket purchase
How to access your receipt
Manage your ticket
How to access your Peatix tickets
How to make a ticket cancellation request
How to transfer your ticket
Receiving a transferred ticket
Troubleshooting when accessing your tickets
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How to join an online event
How to join a Peatix Live event (PC)
How to join a Peatix Live event (iOS / Android)
How to join a live chat on Peatix Live
How to reset your password
How to change your email address
How to delete your saved card details
Public Profile: How to change your account nickname, avatar and privacy settings
How to unsubscribe from notification emails
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Peatix Terms of Service Updates
Report Violation of TOS/Guidelines
How to report violation of TOS/Guidelines